Returns & Exchanges
At Pilot Expressions we believe in high quality products that will last. All of our products are thoroughly inspected before being shipped, but we understand the nature of doing online business and know mishaps happen between the time we ship up until your package arrives at your door step. Below is our return and exchange policy for our products.
WingMate SMART TAGS & STICKERS (all):
Due to the nature of these products, returns are NOT accepted. We understand each case is different and we will use our discretion when refunding or replacing orders.
Ordering clothing online can be tricky, therefore we do accept returns and exchanges for our apparel as follows.
Regularly stocked items:
- Within 14 days from the time the garment(s) are delivered we will accept returns or exchanges. Returns may incur a 10% restocking fee that will be deducted from the refund. Return shipping is paid by the customer and we will not refund the original shipping cost. In addition, exchanges will incur an additional shipping charge to reship the item paid by the customer.
- After 14 up to 30 days from the time the garment(s) are delivered, exchanges only for size. Return shipping is paid by the customer. In addition, exchanges will incur an additional shipping charge to reship the item paid by the customer.
Custom printed items:
- Returns are not accepted for custom printed items, except for product defect.
- Exchange for size only must be made within 14 days from the time the garment(s) are delivered. Return shipping is paid by the customer. In addition, exchanges will incur an additional shipping charge to reship the item paid by the customer.
ALL OTHER ITEMS:
- 30 days from the date of purchase.
All items must be returned in genuine new, unused, and unwashed condition. Pilot Expressions reserve the right to refuse any return or exchange if the above criteria is not met. Pilot Expressions will not reship any exchanged item until the original item is received and new postage has been paid by the customer for reshipment.
Welcome to Pilot Expressions!
Founded by two airline pilots with the original goal of creating entertaining stickers that really expressed what it meant to be a pilot in the modern day of aviation (hence the name Pilot Expressions), we have evolved into creating products for all lovers of aviation and travel. Pilot Expressions is the original creator of one of the most prominent and sought after designs in the aviation community: The AV8R Taxiway Sign. What started as a sticker we now offer on many more products such as insulated stainless steel tumblers, t-shirts, luggage tags, and more. The AV8R Taxiway Sign will strike a chord with any aviator and is the perfect pilot gift.
If you are looking for a travel tech gadget for your trip, look no further than WingMate Smart Tags by Pilot Expressions. WingMate is a passive tracking smart tag for flight crew members and active travelers. WingMate was designed to be exactly what the name suggests, to be your wingman for all of your traveling valuables. Available as luggage tags or stickers, WingMate helps protect your personal contact information and aids with the recovery of lost items, while along making it easy to update tag information by using your smartphone or computer. WingMate is the last luggage tag you will every want or need!
Whether it's a quirky aviation novelty or a high tech functional travel accessory, Pilot Expressions has something for the weekend flyer or the most demanding traveler.
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